Human Resources
HR@AdmiralSS.com
Call/Text: (415) 854-7275
Coronavirus (COVID19) ~ Employee Advisory
COVID19 ~ Best Practices / FAQ
- Use this to view your paychecks, W2, Paystubs
- Update all your personal information, phone or address
- Phone Download
- Use this for all your scheduling needs
- Review hours worked and pay rate per post, this will explain the breakdown of pay on your check
- Email HR@AdmiralSS.com requesting a username and password for your online account.
Policies
Company wide public policies are listed here. Other internal policies can be found internally on the employee website or simply email HR@AdmiralSS.com for any questions. Please check back frequently for updates.
Admiral Security Services, Inc. recognizes the necessity and frequency of rest and meal breaks pursuant to the California Labor Code and the applicable Industrial Welfare Commission (“IWC”) Wage Order. For more information please click here. Please contact HR regarding any concerns or questions regarding your meal period.
Guard Comfort Admiral Security encourages its clients and security guards to use anti-fatigue or dynamic ergonomic mats for posts that require standing for long periods of time. The purpose of these mats is to reduce fatigue and discomfort to the employee. Not all posts are suitable for placement of mats or require the use of mats. Clients must first approve the placement of mats. When such mats are provided, guards should stand on the mats when their job requires standing still. Additionally, in rare circumstances, there may be posts where seating is suitable and will not affect a security guard’s job performance. Should a client approve seating for such a post, Admiral Security will providing seating for those posts and encourages its guards to utilize such seating to minimize fatigue and discomfort.
Job Basics (on post)
- Wear your uniform with pride, make sure it’s a perfect fit
- Make sure you look good; uniform must be ironed and clean
- Make sure you are well groomed, clean and presentable at all times
- Have a good attitude, make eye contact and smile when on post
- Using your cell phone is not allowed while on the clock, you will be sent home on the spot unless it’s for Tracktik
- Know your team, know the customer, and know who to contact
- Insubordination or lack of respect will not be tolerated at any time, always be respectful
Employee Handbooks
Benefits
San Francisco HCSO Health Program:
- San Francisco’s Health Care Security Ordinance (HCSO) requires certain San Francisco Employers to make health care expenditures on behalf of their eligible employees.
- After 90 days of employment, you will become eligible to utilize Admiral Security Services’ Health, Dental, and Vision Insurance program.
- Depending on how many hours a month you work, you will fall under 1 of the 3 tiers of coverage (Plan H1, H2, or H3).
- It’s important that you seek treatment from an in-network provider, otherwise coverage may not be provided.
- For more information on who to contact, benefits summary and enhanced plan services, click here.
FirstHealth PPO Network (Medical):
- You can search by physician, hospital, urgent care, lab, or select all
- The search can also be narrowed down by zip code or state
Cigna Dental Savings Plan (Dental):
- You can search by zip code or Dentist name
EyeMed Network (Vision):
- Choose from over 65,000 providers in over 26,000 locations
- Participating retailers include LenseCrafters, Sears Optical, Target Optical, JCPenny Optical, and most Pearle Vision location
Resources
The following are resources available for employees, this is an easy online link to direct forms needed for applications and company requirements. Check back frequently for more resources.
City, State and Federal Notices and Publicaitons:
FAQ
Question (1): When do I get paid?
Paycycle is weekly, pay day is Friday and covers the previous weeks pay period from Monday to Sunday.
Question (2): Can I come pickup my check?
All Paychecks are mailed to the address that was filled out on application, if your address has changed, please make sure that you contact HR.
Question (3): What is the status of my application?
All applications are processed depending on current openings, if open positions have been filled and you have not been called, then your application is saved and processed for the next hiring phase. If you have not been contacted please feel free to email Recruiting to inquire about status.
Contact Us
Regarding any human resources question: The fastest way to contact us is via email HR@AdmiralSS.com, you can also text the HR department at (415) 854-7275.
Fax: (415) 754-8841 – Corporate Office: 2151 Salvio St. Suite 260 Concord, CA 94520
Dispatch
(24/7)
If you are going to be late; if you need to stay later then shift end; if you have an incident while working; or any emergency, on duty 24/7 needs.
E: Dispatch@AdmiralSS.com
P: (415) 854-8514
Scheduling
(7 Days: 6am – 1am)
Work Schedule, anything related to shift availability; calling off, days off, sick days; or wanting to work extra hours.
E: Schedule@AdmiralSS.com
P: (415) 854-0770
Human Resources
(M-F: 8am – 5pm)
Compliance, license and training; issues with other employees; or issues with your supervisor.
E: HR@AdmiralSS.com
P: (415) 854-7275
Clock In/Out
California: (415) 843-2231
Arizona: (480) 637-2744
Maryland: (443) 234-8211
New Jersey: (973) 874-1818
Texas: (214) 225-9442