Resorts, Hotels and Spas
Here at Admiral Security Services, Inc., we understand that hospitality and quality customer service are your top priorities. We thrive on providing guests with the highest quality experience, and run our operations accordingly. At your site, we will provide officers that have extensive training to ensure that your hotel policy and customer service standards are being upheld.
We work to go above and beyond your basic hotel needs and provide extra services such as: collecting breakfast orders, delivering check out folios, delivering newspapers to the guests’ rooms, offering valet vehicles, enforcing pool hours, regulating elevator operation hours, turning lobby music on and off, providing access after-hours to approved guests, responding to noise complaints, handling intoxicated individuals, calming and attending to disgruntled guests, and seamlessly incorporating high profile guest protocol.
We understand the elements of hospitality and strive for outstanding customer service. Whatever it takes to best represent your mission statement, we will integrate into our process.
Our uniforms are law enforcement grade; built to withstand the toughest environments, while looking professional. We have different attire for any situation, such as Class A uniforms, blazers, Military BDUs, and suit and tie outfits. We can also provide traffic safety vests, cold and snowy weather uniforms, and rain suits if the weather permits. Equipment provided for duty belts range from flashlights, handcuffs, tasers, firearms, radios, various types of ear pieces, batons, zip ties, gloves, and pepper spray, as qualified training allows.
Admiral Security Services, Inc. owns and operates a fleet of commercial vehicles ranging from ex-police Crown Victoria’s, to 4×4 pickup trucks, fuel efficient patrol vehicles, 15 passenger transport vans, and even golf carts.
Admiral Security Services, Inc. uses state of the art hosting servers, professional services, cloud based platforms, live and fully automated dispatch, scheduling and billing software, biometric clock-ins, and VoIP telecommunications. In addition, we are a paperless company. All security officer related forms are submitted on tablets and iPads, which enable quick collection of information submitted to our server that can be reviewed by the command center and submitted for client reports. Having access to this up to date information online allows Admiral Security Services, Inc. to field information and produce answers immediately. It also provides efficiently seamless access to information and the ability to act immediately, submitting any relevant information to appropriate parties for resolution. This process helps us work more efficiently and provide better service to our customers.
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